Usage Agreement

Introduction to the terms of use:

The Kitronic team welcomes you, and informs you that you will find below the terms and conditions regulating your use of this site and application and all the legal consequences that result from your use of the online store services through this electronic platform, as the use of any person who was electronic, whether he is a consumer of a service or product of the store or not Therefore, this is his approval and acceptance, and he is in his full legal capacity, legally, and legally for all the articles and provisions of this agreement, and it is a confirmation of your commitment to its regulations and what was mentioned in it. on the property. This agreement is considered valid and effective once you agree to it and start registering with Electronic in accordance with Article 10 of the Saudi Electronic Transactions System.

Article One - Introduction and Definitions:

The above preamble is an integral part of this agreement, as you will find below the indications and definitions of the main phrases used in this agreement:

  1. (Store, application, or website) is meant by this term electronic, and this definition includes all forms of electronic on the World Wide Web, whether it is an electronic application, a website on the World Wide Web, or a commercial store.

2. (User) means every consumer who purchases a product or service from the store through its online platform.

3. (Agreement) by this phrase means the terms and conditions of this agreement, which govern and regulate the relationship between the parties to this agreement.


Article Two - Legal Capacity of the User:

1. The user declares that he has a legal capacity considered legal and legal to deal with the store, or that he is at least eighteen years old.

2. The user agrees that if he violates this article, he will bear the consequences of such violation towards third parties.


Article Three - Nature of Kitronic Obligation:

1. Electronics' obligation to consumers or users is to provide (the service or product).

2. Ktroniq may provide other services such as after-sales services or other related services, due to the nature and type (service or product) required of the user.


Article 4 - Controls for the use of Kitronic :

  1. The user is obligated to use the electronic platform in accordance with the public morals and regulations in force in the Kingdom of Saudi Arabia.

2. When purchasing a service or electronic product, the user is obligated not to use this service or product in violation of public morals and regulations in force in the Kingdom of Saudi Arabia.


Article Five - Accounts and Registration Obligations:

Once you apply to join Electronic's membership as a user, you are obligated to disclose specific information and choose a user name and a secret password to use when accessing Electronic Services. By doing so, you have agreed to:

1. You are responsible for maintaining the confidentiality of your account information and the confidentiality of your password, and you agree to notify Ktroniq immediately of any unauthorized use of your account information with Ktroniq or any other breach of your confidential information.

2. In no event will KEtronic be liable for any loss that you may suffer directly or indirectly, morally or materially, as a result of disclosing user name or login information.

3. You are obligated to use your electronic account or membership on your own, as you are fully responsible for it, and if someone else uses it, this is a presumption that you have authorized it to use the store in your name and for your account.

4. You are obligated when using Electronic to use it with all seriousness and credibility.

5. You are obligated to disclose true, correct, up-to-date, complete and legal information about yourself as required during registration with Ktroniq and you are obligated to update your data if it is actually changed or if the need to do so.

6. Electronic is obligated to treat your personal information and contact addresses in the strictest confidence.

7. If it appears that you have disclosed information that is untrue, incorrect, not current, incomplete, illegal or in violation of what is stated in the use agreement, Electronic has the right to suspend, freeze or cancel your membership, store and account on the platform, without Damaging the rights of other Electronic and its legitimate means to recover its rights and protect other users.

8. In the event of non-compliance with any of the above, the electronic management has the right to suspend or cancel your membership or ban you from accessing the electronic services again.


Article Six - Electronic Communications and Official Communications:

1. The parties to this agreement agree that communication is via the e-mail registered in the platform.

2. The user agrees that all agreements, advertisements, data and other communications that are provided electronically take the place of their written counterparts, which is a stand-alone argument, in meeting the legal and legal needs.

3. The user agrees to the possibility of communicating with him and informing him of any provisions of this agreement or dealing with him through the electronic management of electronic transmission of general messages to all users or to specific electronic users.


Article Seven - Amendments to the Terms of Use and Fees:

1. Electronic may notify you of any amendment to this Agreement in accordance with the official means of communication under this Agreement, according to which your obligations will be doubled or your rights will be diminished according to any amendments that may be made to this Agreement.

2. In the event of an objection to any amendment to the use agreement, Ktronik hopes that you will stop using its services, as the mere entry into your account in Ktroniq or your use of the electronic one constitutes your acceptance of the amendments and your complete and complete consent to deny any ignorance, and Ktronik accepts the discussion of any proposal regarding these provisions.

3. All accounts are calculated in Saudi riyals or other currencies that we specify, and the user must pay all fees due on the site or application in addition to any other expenses added by Ktronic, provided that payment is made by the approved and specified means available through Ktronic.

4. Electronic may impose fees on some users, depending on the offers, products or services they request, or the fees or taxes imposed by the state on the nature of the product or service.

5. Electronics reserves the right to add, increase, reduce or deduct any fees or expenses under the terms and conditions of the User Agreement, to any of the users for any reason for their registration.


Article 8 - Payment and payment services for Kitronic stores:

1. Ktroniq provides through its partners the payment and payment system in Ktroniq, which can be done entirely online through the payment options available on Ktroniq or through any payment method provided by Ktroniq from time to time.

2. Ktroniq is committed to setting the price of the service or product that it offers in its store according to the generally accepted market value, or as determined by the Ktroniq team.

3. Electronik is committed to providing invoices, receipt vouchers and receipt vouchers for all amounts and profits that arise in its store, and is obligated to give the user an invoice for his purchase of a service or product that has been sold.

4. Electronic is committed to providing the generally accepted accounting specifications in its online store, in implementation of the provisions of this agreement, and due to the legal, economic, commercial and regulatory interests in this regulation.


Article 9 - Your personal information and transaction details information:

1. The user acknowledges that he grants KEtronic an unlimited, worldwide, permanent, irrevocable, free of charge, and licensed right to use information or personal materials or otherwise provided or provided by KEtronic or announced on the store by joining it or using it, and that Through the forms designated for communication and registration, or via any email or any of the communication channels available on the platform. With the aim of achieving any of the interests that the platform deems appropriate.

2. The provisions of the confidentiality of consumer information are subject to the rules of KEtronic's "Privacy Policy and Confidentiality of Information", and the provisions of this Agreement relating to the confidentiality of information.


Article 10 - Intellectual Property:

1. The intellectual property rights of Electronics are entirely owned by Electronics, whether they were owned by them before or after the establishment of this online store.

2. The user or consumer respects the intellectual property rights of Bitronic, which includes Electronics itself, and the words, logos and other symbols proprietary or displayed on Electronic, as Ktroniq, and all right of Bitronic, are the entire intellectual property rights of Bitronic.


Article Eleven - Kitronic Responsibility:

1. Kitronic is committed to conduct its business through this online store in a regular manner and in accordance with the regulations in force in the Kingdom of Saudi Arabia, and in accordance with the provisions of this agreement.

2. Electronic shall not be liable for any claims arising from errors or omissions, whether caused directly, indirectly, or accidentally, by the user or by a third party such as shipping companies, except for claims for compensation for the value of the product only.

3. Electronic, its affiliates, owners and their representatives are obligated to ensure that the (product or service) is sound, legal and authorized in accordance with the laws and regulations of the Kingdom of Saudi Arabia and is used for legitimate purposes.


Article 12 - Confidentiality of Information:

1. Electronics takes measures (concrete, organizational and technical) to protect users and prevent unauthorized access to, and safekeeping of, users' personal information.

2. As a user, you acknowledge that the World Wide Web is not a completely secure medium, and the confidentiality of your personal information cannot be 100% guaranteed through Electronic.

3. Electronic has no control over the actions of any third party, or third parties, such as other Internet pages linked via links to the Store or third parties claiming to represent you and others.

4. You know and agree that KEtronic may use your information that you provide, in order to provide services to you at KEtronic, and to send you marketing messages, and that KEtronic privacy controls the collection, processing, use and transfer of your personally identifiable information, and the confidentiality rules of information are subject to the “Privacy Policy and Confidentiality information" for your electronics.


Article Thirteen - Restriction of Access or Membership:

Electronic may suspend or cancel a user's membership or restrict a user's access to the Platform's services at any time, without notice, for any reason, and without limitation.


Article 14 - Replacement Policy:

1. Without prejudice to the provisions of the agreement and the statutory guarantee, the consumer is not entitled to replace the product provided to him by Electronic unless it has a defect or a manufacturing defect only.

2. To replace the product, it is required that the product be in a sound condition and that the consumer has not used the product or obtained its benefit, and Electronics has the right to inspect the product before replacing it to ensure its safety.

3. The consumer is not entitled to replace the product in the following cases:

If the product was manufactured at the request of the consumer or according to specifications he specified, with the exception of products that have a defect.

If a defect appears in the product due to the poor possession of the consumer.

If the contract deals with transportation or feeding.

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Article 15 - Return Policy:

1. Without prejudice to the provisions of the agreement and the statutory guarantee, the consumer is not entitled to rescind the contract and return the product provided to him by Electronic, unless it has a defect or a manufacturing defect only.

2. To return the product, it is required that the product be in a sound condition and that the consumer has not used the product or obtained its benefit, and Electronics has the right to inspect the product before returning it to ensure its safety.

3. The consumer is not entitled to return the product in the following cases:

If the product was manufactured at the request of the consumer or according to specifications he specified,

If a defect appears in the product due to the poor possession of the consumer.

If the contract is to provide delivery or food services.

4. In the event that the provisions of the said return policy are met, the consumer has the right to terminate the contract and return the product to Ktronic with a refund of the amount paid.


Article 16 - Applicable Law or Regulation:

This use agreement is governed and formulated according to the laws, regulations and legislation in force and in force in the Kingdom of Saudi Arabia, and is completely and completely subject to the regulations in force at the authorities in the Kingdom of Saudi Arabia.


Article 17 - General Provisions:

- In the event that any incoming material or clause in this use agreement is canceled or there is any incoming material or any clause in the use agreement no longer in force, such an order does not cancel the validity of the rest of the articles, terms and provisions contained in the use agreement and they shall remain in effect until notice Post from etronic management.

- This use agreement - which may be amended from time to time as the case may be - constitutes the use agreement, the mechanism of work, the understanding, the agreement and the contract between Ktronik and the user, and both parties to this agreement agree to take into account the following:

1. The Arabic language is the language in force when interpreting the provisions of this Agreement, or when translating them into another language.

2. All prices displayed on electronic services or products may be modified from time to time.

3. The promotions or marketing offers that KEtronic may place are temporary, as KEtronic reserves the right to modify or discontinue such promotional or marketing offers at any time.

4. The parties to this agreement are obligated to deal with each other in a manner that does not violate the Shariah rules, regulations and laws in force related to the nature of the transaction between KEtronic and the user.

5. This User Agreement shall not be canceled except by virtue of a decision issued by the Kitronic management.

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